National Highways & Transport Survey

This year, for the ninth year running, Kent County Council is taking part in the NHT Public Satisfaction Survey on highways and transport services. Whilst the main survey is being carried out by Ipsos, who are sending forms to a representative sample of households, we have also opted to take part in six web-based surveys on specific issues:

• Highway maintenance
• Accessibility
• Walking and cycling
• Public transport
• Road safety
• Tackling congestion

These surveys are publicly available online, and will remain open until the end of February 2027. They may be accessed via our website using this link:

National Highways and Transport Surveys 2026-27 | Let’s Talk Kent

The greater the take-up of the surveys, the more useful they will be in helping us to understand the priorities and concerns of people who live or work in Kent, so please feel welcome to complete any of the surveys which interest you, and to use your work and personal contacts to publicise them and to encourage other people to take part.

If you have any questions about the surveys or about how best to publicise them, please feel welcome to email or speak to me.

Yours,

Sara

Sara E Fletcher CEng MICE| Asset Management Project Leader