Consumer Alert Newsletter - 19 September 2025

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Consumer Alert Newsletter 19 September 2025

Dear Kent Residents

We’ve received reports of police impersonation scams across Ashford, Canterbury, Dover, Maidstone and Sevenoaks.

Scammers are calling residents, pretending to be from the police or their bank. The caller says a courier will collect their bank card or cash. In some cases, they claim a family member has been arrested and ask the resident to call 999. Others are told their bank account has been compromised or that their card needs replacing. Some victims have even been told to buy gold. Several people in Kent have lost money to these criminals.

The police will never:

• ask for your bank card or PIN to be collected by a courier
• ask you to withdraw cash
• ask you to buy gold to help with an investigation

📽 ️ Watch this video to see how the scam works

If this happens to you:

1. call your bank immediately using 159
2. ➡ ️report it to Kent Police For scam alerts as they are issued please add us on Instagram or Facebook.

Mark Rolfe

Interim Head Community Protection

We’ve received reports of doorstep criminals active in the Gravesend area.