Consumer Alert Newsletter - 13 February 2026

Dear Kent Residents

Read the Newsletter in full by clicking here

A police scam has been targeting residents this week in Romney Marsh, Ashford, Maidstone, Dymchurch, Sittingbourne, Dartford and Sheerness.

Residents are receiving phone calls falsely claiming their bank account has been compromised, their card needs replacing, a family member has been arrested, they must buy gold or a courier will come to collect their card, cash or gold.

These are scams. The police will never ask for your financial details over the phone or send someone to collect your card, cash, or valuables.

Watch how this scam works.

If this happens to you, call your bank immediately using 159 or report to Kent Police.

For scam alerts as they are issued please add us on Instagram or Facebook.

Thank you.

Mark Rolfe
Head of Community Protection